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'REAL marketing research is expensive' would be the normal rebuttal to using it, making it out of the reach of smaller manufacturers. Yet, if designed well and using some creativity to garner input, it's not all that expensive in the internet age. With the number of forums, MRR clubs, historical societies, etc. with online presence, it's not too difficult to cast as narrow, in the case of a road specific product, or as broad, in the case of a popular loco, a band of input as one needs. And let's not forget consumer access at shows, broad hobby shows, MRR-specific shows, swap meets, road-specific meets, etc. There's also the NMRA membership and LHS partnership that could be developed. Inexpensive online survey services such as Survey Monkey and in-person feedback are low cost. I know. I have performed such query development and push marketing solicitation. Not for MRR manufacturers, but for nonprofits, which are very cost-conscious, as in $0 project budget cost-conscious. Is this approach exact science like the big marketing firms produce? No, but a better alternative to wishful thinking product choice.
Quote'REAL marketing research is expensive' would be the normal rebuttal to using it, making it out of the reach of smaller manufacturers. Yet, if designed well and using some creativity to garner input, it's not all that expensive in the internet age. With the number of forums, MRR clubs, historical societies, etc. with online presence, it's not too difficult to cast as narrow, in the case of a road specific product, or as broad, in the case of a popular loco, a band of input as one needs. And let's not forget consumer access at shows, broad hobby shows, MRR-specific shows, swap meets, road-specific meets, etc. There's also the NMRA membership and LHS partnership that could be developed. Inexpensive online survey services such as Survey Monkey and in-person feedback are low cost. I know. I have performed such query development and push marketing solicitation. Not for MRR manufacturers, but for nonprofits, which are very cost-conscious, as in $0 project budget cost-conscious. Is this approach exact science like the big marketing firms produce? No, but a better alternative to wishful thinking product choice.I had never really thought about this, but it really is a "well duh!" moment. How freakin easy would it be for any of the manufacturers to hire a guy to write some code and have a survey page? It wouldn't take a rocket scientist to draw up some simple questions, and then just wait for people to vote. Or email out a survey... We have the technology...we can rebuild him.
This basically is what the preorder system attempts to do. But the preorder system does have some significant drawbacks as evidenced by the PCM debacle ...
Everyone seems to assume that PCM (and others) are on the level with this "not enough pre-orders" crap. Personally, in the case of PCM I am convinced that the pre-order excuse was 100% bullshit.Cheers,Mark
Quote from: NandW on December 19, 2009, 03:28:24 PMEveryone seems to assume that PCM (and others) are on the level with this "not enough pre-orders" crap. Personally, in the case of PCM I am convinced that the pre-order excuse was 100% bullshit.Cheers,MarkBut they even had a pre-order meter that clearly showed they were short. How can you deny the facts? Jason
The last sentence I will agree with, perfect business sense. The rest I respectfully disagree with, in fact, take as insult, as flagrant excuse for poor marketing. Contrary to popular belief, marketing includes product development. Make a product the consumer wants - body style, paint schemes, detail level, etc. - and it serves to sell itself...
I would suggest that those online like us are still a very small percentage of the overall picture. I think the marketing results from us would be very narrow. The major manufactures have been around for quite awhile, so they must be finding some product for everyone to buy.
A few roads on the canceled list do seem strange,Milwaukee Road UP scheme FP-7's they are a fairly popular road
It's possible someone like Pete from BLW could end up doing exclusive IM runs with some of these cancelled products.