Bad batch of nozzles on Dullcoat

[up1950s]

3 in a row now , the nozzle stem leaks while spraying and half fills the well around it . Anybody else having this happen to them ?

[wm3798]

I've got a fresh can and it's fine.  Got it at Michaels.
Lee

[ljudice]

I've had it happen with every brand of paint - EXCEPT - those 97 cent WalMart cans...

They always work. 

Found another color combo, BTW - flat black as a primer + "Royal Blue" is a good match for CSXT Freight Car blue.

[up1950s]

I sent Testors this

3 in a row now , the nozzle stem leaks while spraying and half fills the well around it . Others on the Atlas N scale forum , the Atlas HO forum , the N scale forum of The Railwire , and the N scale Trainboard have had the same problem . I have used your Dullcoat for many decades , this problem is new and annoying . I have put in different nozzles , but the problem still is there so it's where the nozzle plugs into thats causing the problem I think .
Richard Dost

Film at 11

[wazzou]

Flim at 11

What time does Flam come? ;D

[up1950s]

Whoops

[Hiroe]

I regularly had this problem myself with dullcote spray cans. No more, as i've since switched to a Tamiya product called "Mr Super Clear". *MUCH* finer spray than dullcote, and does not yellow over time.

[Roger Holmes]

Useless trivia alert!

A "flam" is actually one of the 26 essential drum rudiments and is a grace note created by holding one stick high and one stick low so that the low stick strikes the head a split second before the high stick.

I first passed my audition to be a member of the National Association of Rudimental Drummers (NARD--no sh**) in 1967.

There's 20 seconds of your life that you'll never get back :

Oh yeah, there's a little vertical slit on the stem of spray paint nozzles that is only visible after you remove the nozzle.  When that clogs paint will well up.  I usually clear the slit with my fingernail or an X-Acto blade.  However, this usually only occurs after some use and shouldn't happen with a fresh can.

[altohorn25]

As a band director, nice description of the flam.  A+ for you for today.

I've had problems with my dull cote lately as well.  The new cans I bought have a white label and they seem to be the ones that are sticking.  It is very annoying especially when the well fills up and drips on your project.

[C855B]

Q: What do you call someone who hangs around with musicians?

A: A drummer.

 

[Iain]

I gained respect for the drumline my freshman year of high school when they had to dragrace these big foam Tiki props pushed by the colour guard down the football field.  The sweat pouring off their faces was testament to their exertion.

Of course, we all know that it takes real musicians to play trumpet.

[wazzou]

Of course, we all know that it takes real musicians to play trumpet.

Sure, OK...but do you finish the song?

[mcjaco]

Q: What do you call someone who hangs around with musicians?

A: A drummer.

 

That joke's been around for years.  And quite true.   ;D

Matt "A Drummer in a former life" Jacobs

[up1950s]

Response

Dear Mr. Dost,

We apologize for the disappointment you experienced with our product
and appreciate you notifying us of this situation.

The Testor Corporation strives to provide quality products and we
certainly want to know if there is a problem with any of our products,
so that we may have an opportunity to review and make necessary
improvements. 
It is Testors’ policy to request the return of a product that is not
satisfactory to our customer.  The return of the product will ensure
that our Quality Control Personnel will have an example of the problem
so that a solution can be determined and implemented.
 
Items returned must be ship via UPS, Fed-Ex, Certified or Registered
Mail.  We can send you a UPS Call Tag or you can pay to ship the product
back and we will reimburse you for the cost of shipping on your credit
card. Please note that Testors will not be responsible to replace items
without a tracking number that gets lost in the mail.

To process the Call Tag we will need your name, address and phone
number or e-mail address.

Include with your return a note:
1. A brief description of the process of what happened.
2. Your name, address and telephone number or e-mail address
Returns address:
THE TESTOR CORP.
ATTN:  CUSTOMER SERVICE DEPT.
440 BLACKHAWK PARK AVE.
ROCKFORD, IL 61104.

Thank you for contacting us regarding this problem and we apologize for
any inconvenience this has caused you. We look forward to hearing back
from you.

Best Regards,




Beth
Testors Customer Service Department
1-800-837-8677 (1-800-testors)
M-F 8:00 A.M - 5:00 PM CST

Form letter for sure , I will not bother sending back an item with what has been pretty common among many users that they should be aware of the problem . Time to switch after the last 4 cans are done .

[Bob Bufkin]

Just returned from Michael's with my wife.  $3.98 for a can of dullcoat and the cans are smaller than I remember.  Used to pay $.98 for a can.  Yesterday I bought a can or Model Master's (both their dullcoat and glosscoat equilavent) for only $2.98 per can and the can was larger.  Tried it out and it goes on better than dullcoat or glosscoat from Testors's.