Kudos to Atlas customer service!

[Power Stroke]

I recently ordered 2 GP40 frames from Atlas only to find that they were not DCC ready frames, now what?
I rechecked the site to see what happened, and boy did I feel stupid when I saw that they were listed as non DCC.
In my haste to order, I did not read all the details, however, no DCC frames were listed.
I sent an e-mail asking for help, and lo and behold, the very next day, they sent me the DCC frames at no charge.
My thanks go to Steve Millenbach, and Atlas customer service. Job well done!

[primavw]

Atlas is a great company. I think that sums it up.

[Puddington]

That's great customer service - kudo's to Atlas!

[bbussey]

Atlas customer service has been top-shelf for decades.

[ednadolski]

Atlas customer service has been top-shelf for decades.

+1.    They stepped right up when I had problems with the C55 turnouts.

Ed

[davefoxx]

Heh, I just saw a stretch limo in Newark, Delaware this morning that had vanity plates that read "Atlas."  Now that's excellent customer service, too!   

DFF