While waiting on parts for a steam locomotive project I’ve been on a vehicle binge. I recently purchased “Paul’s Fresh Produce” pickup truck, a Woodland Scenics offering. One of the reasons I like it is the wheels: I think they are excellent. I was disappointed to find the rear passenger side wheel missing once I unpacked it. This side was against the cardboard on the back and could not be seen.
I explained the situation to WS via email, including a photo. They quickly sent the replacement part. I thanked them, but I also wanted to do it publicly.