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I have the Caltrain unit also and it can only pull 3 of the new bombardier cars. I have worked on the cars and they all roll freely but the loco can't pull worth anything. I also have a Metra unit and it performs the same.
Contact Kato. They sent me gear cases for mine some time ago. You just have to dissemble the truck COMPLETELY and reassemble in the new gear case. The trucks pull out of the chassis. It worked for me. Bob.
So these have those new 'sprung' mechanisms then? Ugh.....they're so hit and miss.
Peteski, I have no fear of taking apart gear cases, I've done it on half my locos. But I could see well enough that were no obvious misalignments that I figured that this wasn't a problem I could fix just by overhauling. Also, it was that way out of the box, not due to wear and tear or dirt getting in. Let Kato fix it.
So, is this a known problem with a specific production run? I tested one from the first run and it pulled fine.Thanks,-Mark