Author Topic: Need a Micro-Train ice deck extension  (Read 2112 times)

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MVW

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Need a Micro-Train ice deck extension
« on: May 10, 2012, 11:55:42 PM »
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I'm on the lookout for an extension deck for the Micro-Trains ice house. I recently ordered two from BLW ... but was notified they are only shipping one. Must have got their last one.

If somebody could point me in the right direction, I'd greatly appreciate it. As far as I'm concerned, getting just the one extension deck is worse than not getting any.

Thanks in advance!

Jim

JoeD

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Re: Need a Micro-Train ice deck extension
« Reply #1 on: May 11, 2012, 08:38:24 AM »
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Email me at MTL and I will get you what you need.


Joe at  micro-trains.com


Joe
in my civvies here.  I only represent my grandmothers home made Mac and Cheese on Railwire.

Pomperaugrr

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Re: Need a Micro-Train ice deck extension
« Reply #2 on: May 11, 2012, 09:40:35 AM »
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Email me at MTL and I will get you what you need.


Joe at  micro-trains.com


Joe

Now that is customer service!

Eric

MVW

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Re: Need a Micro-Train ice deck extension
« Reply #3 on: May 11, 2012, 10:15:54 AM »
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Email me at MTL and I will get you what you need.


Joe at  micro-trains.com


Joe

Joe, I can't stress enough how grateful I am for your response. Hopefully I won't have to take you up on it.

I spent a fair amount of time wading through the Micro-Trains website last night, searching the dealer list and their links. Finally found a shop in Wisconsin with a well-organized online store that lists the extension deck as "in stock." I'll call today to confirm and (hopefully) place my order. And probably order a few other things, to boot.

If I come up dry, I'll be in touch.

I've been a Micro-Trains fan since switching to N scale a few years ago; about 90% of my rolling stock is MT, and I doubt that ratio will change much in the future. Joe, your offer confirms for me I'm spending my money with the right guys.

Thanks!

Jim

MVW

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Re: Need a Micro-Train ice deck extension
« Reply #4 on: May 16, 2012, 02:21:11 PM »
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Joe, just giving you a heads-up that I emailed you this morning. Looks like I could use your help, after all.

Hope the offer still stands!

Jim

JoeD

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Re: Need a Micro-Train ice deck extension
« Reply #5 on: May 17, 2012, 08:48:16 AM »
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I cut you a bunch of parts yesterday and they will go out today.  Glad I could help

Cheers

Joe
in my civvies here.  I only represent my grandmothers home made Mac and Cheese on Railwire.

MVW

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Re: Need a Micro-Train ice deck extension
« Reply #6 on: May 17, 2012, 10:46:30 AM »
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Yowza!

Thank you, Joe!

Jim

Lemosteam

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Re: Need a Micro-Train ice deck extension
« Reply #7 on: May 18, 2012, 06:40:46 AM »
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Now that is customer service!

Eric

+1.  That is awesome customer service.
John "Lemosteam" LeMerise

muktown128

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Re: Need a Micro-Train ice deck extension
« Reply #8 on: May 18, 2012, 07:18:08 PM »
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I spent a fair amount of time wading through the Micro-Trains website last night, searching the dealer list and their links. Finally found a shop in Wisconsin with a well-organized online store that lists the extension deck as "in stock." I'll call today to confirm and (hopefully) place my order. And probably order a few other things, to boot.

Thanks!

Jim

Jim,

What shop in Wisconsin are you referring to? 

Scott

MVW

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Re: Need a Micro-Train ice deck extension
« Reply #9 on: May 19, 2012, 11:18:46 AM »
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Hi Scott,

It was Engine House Services, up in Green Bay. Nice looking online store, and plenty of services offered, such as decoder installation and custom painting. It appeared the ice deck extension was in stock, but when I clicked on it I got a message that said it was out of stock.

Funny, I just went back to the site now and clicked on the ice deck, and it shows up in my shopping cart. Strange.

You do any business with these guys?

Jim

Philip H

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Re: Need a Micro-Train ice deck extension
« Reply #10 on: May 20, 2012, 10:04:00 PM »
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I buy from Enginehouse every time I'm in Green Bay at then-laws; that's about twice a year lately.  Generally a good bunch, really nice N gauge selection, and lots of details, vehicles, and kits.  Not sure of their web site - I don't need to order from them.
Philip H.
Chief Everything Officer
Baton Rouge Southern RR - Mount Rainier Division.


MVW

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Re: Need a Micro-Train ice deck extension
« Reply #11 on: May 20, 2012, 11:34:08 PM »
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That's good to here, Philip. My nearest "L"HS is close to 100 miles away, so virtually all my purchasing is done online. I currently have three well-known online vendors I'm very happy with, but I sure wouldn't mind throwing a little business elswhere now and then.

Jim