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There is no INSTRUCTION SHEET in the boxes, most of us are use to them along with the usual exploded diagram and possible parts numbers.Wa-a-a-! Come on Athearn, this is a premimum model,we should have this.
Quote from: Nato on October 09, 2008, 02:26:07 AMThere is no INSTRUCTION SHEET in the boxes, most of us are use to them along with the usual exploded diagram and possible parts numbers.Wa-a-a-! Come on Athearn, this is a premimum model,we should have this.While athearn seems to offer parts for HO models up front, they seem to have this idea that N scalers don't care about parts. As long as they are reluctant to back up their locos with parts I will be less inclined to buy any Athearn locos.
"Really chaps my hide."Chulvis....you need a trip back the city! Yikes!Mike
The lack of replacement parts from Athearn is a PITA. I had a customer come to pick up his undec F45's and two of them were missing the same part. I called and was told there are no parts available. My only option was to return them. Just great. The undecs are sold out so the customer only gets two instead of four and will now have to go searching for them. Really chaps my hide.
Here's an interesting tidbit for some people perhaps...For the 2nd time (I came by last week too) I swung by my LHS to see if the 2 Undec GN-style units I ordered had arrived. They hadn't.So he called Horizon for me to see what was up. Turns out, according to the Horizon rep, they Athearn only had twenty Undec GN-style made. That's it. And turns out only 19 got sent to Horizon, the entire allocation of which had been been pre-ordered within 2 days of the time Athearn announced the part numbers for these units.Turns out #19 and #20 were meant for me (I placed an order as soon as the part numbers were released) and they were holding #19 hoping for my other one, but Athearn has no plans to make more Undecs despite there being a backlog of orders. So it looks like I'll have to strip a GN-painted one. Not particularly happy about that.