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If the analog mode is enabled (should be after a decoder reset). run it on DC ans see if it works correctly. If you don't have DC throttle (or your throttle does not play well with decoders), use a standard 9V battery. Touch the battery terminals to the loco's wheels and see if it will run both ways.
I have a SD70MAC which behaves the same way. Talked to Digitrax at Sacramento NSE convetion, said it was a burned out motor control, to send it back for replacement. Try contacting them & see what they sayRick
I know your decoder is for the kato ac4400, but if you don't mind NCE products you could send it in to them and swap it for a Brand New one of theirs. Just $10 each plus $3 for shipping. I had about 4 various Lenz decoders out of some Atlas locos I swapped out with them. It doesn't even matter if their working or not! I don't know if they have an match for yours, but I was able to request a specific model.https://ncedcc.zendesk.com/hc/en-us/articles/201045899-Mobile-Decoder-Swap-or-Exchange