Author Topic: Walthers 130' Turntable gear problems  (Read 1504 times)

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Norway2112

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Walthers 130' Turntable gear problems
« on: February 02, 2015, 01:16:39 AM »
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I have had a brand new walthers 130' turntable sitting in a box for a couple of years now waiting for installation on the layout.  Well the day finally came this weekend so I followed all the instructions carefully and it went in without much trouble at all.  Then came the test, and it was down hill from there.

The turntable bridge would move just a tiny bit before coming to a halt and not moving again in either direction or even making a sound.

I removed the bridge from the pit and turned it over to inspect the gears and make sure I didn't accidentally get anything in the pit and then into the drive gears.  They appeared clean and did not appear to be in a bind, but when I tried to rotate the cog wheel on the backside of the motor it was binding up.

Upon disassembly and inspection I discoverd the nylon gear that makes contact with the worm on the motor was the culprit causing the motor worm to bind just enough to stop the motor.  I cleaned off the grease and it would appear that walthers used some type of glue similar to CA to affix the nylon gear to the shaft and they fouled up one of the teeth.

I attempted to scrape it out with a fine flat tip screw driver, but have not been successful in curing the problem.  I'm thinking next I'll try a jeweler's file to clean up the teeth.

Has anyone else ever had such a problem?  Does walthers sell parts for these?  I would imagine the gear drive is the same in this one and the newer DCC version.

Its frustrating to spend that kind of money on something and it not work out of the box.  Lesson learned, test immediately after purchase even if not planning to install.
« Last Edit: February 02, 2015, 01:23:19 AM by Norway2112 »

peteski

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Re: Walthers 130' Turntable gear problems
« Reply #1 on: February 02, 2015, 02:14:13 AM »
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No problems with my turntable (from the original non-DCC run). But I suspect that mechanically it is identical to the newer runs. Mine is in the box. I tested it when I bought it and it worked fine.

Walthers is pretty good when it comes to getting spare parts for their products (as long as it is for repairing a defective model, not as kitbashing parts).

Direct number to their parts/repair dept. is 1 866 833 1468.  I've worked with Jerry, Keith and Randy at one time or another - all good guys.  Give them a call.
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Norway2112

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Re: Walthers 130' Turntable gear problems
« Reply #2 on: February 02, 2015, 04:41:13 PM »
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Thanks for the advice Petski!

I called today and spoke to Randy and Dennis.  They were very helpful and said I should see a new gear assembly within 7-10 business days!  Can't complain about that for customer service! 

Phillip

peteski

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Re: Walthers 130' Turntable gear problems
« Reply #3 on: February 02, 2015, 04:53:44 PM »
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Thanks for the advice Petski!

I called today and spoke to Randy and Dennis.  They were very helpful and said I should see a new gear assembly within 7-10 business days!  Can't complain about that for customer service! 

Phillip

You're welcome Philip!
I agree that their customer service is very good.
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