OK, first obvious questions.
Which locomotives - as we're an anal group and we know most of the quirks on a first-name basis. If you're having trouble identifying the exact manufacturer and run, see spookshow.net, he has them all.
Second - if you have Kato #4's, have you done the 'fix' to the points (filing a notch in the stock rail?). Everything piles up on those, not just pilot wheels.